WORKPLACE RELATIONS SPECIALISTS 

Consumer Law Workshops Online 

Consumer Law Workshops 

This programme runs over 2 days and provides consumer law education for SME’s. The workshops are broken down into 2 half days designed to equip you with the knowledge, skills and abilities of the rights and responsibilities of consumers. 
Date: Monday, 15 August 2022 
Monday, 22 August 2022 
 
Venue: Online via Zoom 
Fees: €150 
The outcomes for the course will include: 
 
Day 1: 
What is consumer law 
Precontractual requirements 
The right of withdrawal 
Consumer rights & guarantees 
 
Day 2: 
Unfair commercial practices and contractual terms 
Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR) 
 
Who should attend: 
Business owners  
Traders 
 
Terms & Conditions: 
Workshop places are limited to ensure maximum attention to individuals. 
Workshop will go ahead subject to sufficient interest and bookings for same. 
Refunds will be made should the workshop be cancelled. 
All fees must be paid in advance in order to confirm place on the workshop. 
 
Certification: 
All participants will receive a certificate of attendance on completion of the course. 
 

Members €150 

WHY TRAIN WITH FRESH THINKING 

All trainers have relevant training qualifications 
 
Workshops are delivered outside of normal working hours 
 
Content is up-to-date with course notes provided 
 
Practical modular workshops 
 
Customised in-house delivery where requested 
 
Coaching aftercare where requested to ensure class to workplace transition 

CONTACT CATHERINE 

Catherine can be contacted at 085 7177888 or email her at catherine@freshthinking.ie 

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