Sales Skills Training 

Sales Skills Training 

Welcome to the world of sales skills training! Whether you are a seasoned sales professional or new to the field, honing your sales skills is essential to building a successful career in sales. In this one-day workshop, we will explore the key concepts and techniques that every salesperson needs to know to succeed in today's competitive market. From developing a deep understanding of your customers' needs to effectively closing the sale, we will cover all the essential skills you need to master to succeed in sales. Join us for an engaging and interactive training experience that will take your sales skills to the next level. 
Delivery Method 
The delivery method for the Sales Skills Training program will be a combination of virtual instructor-led training (VILT) and practical activities. The VILT sessions will be delivered using video conferencing software, allowing participants to attend remotely from any location with an internet connection. The practical activities will involve participants applying the knowledge and skills learned in the VILT sessions to real-world sales scenarios, either individually or in small groups, depending on the activity. Feedback and coaching will be provided by the trainer to help participants develop their sales skills. 
Date: TBA 
Program Content 
Introduction to Sales 
Definition of sales 
The role of sales in business 
Key skills for sales professionals 
Understanding the Customer 
Identifying customer needs and preferences 
Techniques for building rapport with customers 
Strategies for understanding customer behavior 
Sales Techniques 
Effective communication skills 
Active listening techniques 
Handling objections 
Closing techniques 
Sales Process 
Understanding the sales process 
Prospecting for new customers 
Qualifying leads 
Creating proposals and presentations 
Negotiating and closing deals 
Sales Management 
Key principles of sales management 
Setting sales targets and goals 
Motivating and managing a sales team 
Tracking and analyzing sales performance 
Ethics in Sales 
The importance of ethical behavior in sales 
Ethical dilemmas in sales 
Strategies for ethical decision-making 
Who should attend: 
This program is designed for anyone who is involved in sales, including sales representatives, sales managers, account managers, and business owners. It is suitable for both new and experienced sales professionals who want to improve their sales skills and increase their sales performance. 
Terms & Conditions: 
Registration: Participants must register in advance to attend the workshop. Registration may be done online or via other means specified by the organizers. 
Payment: Payment must be made in advance, and only participants who have made full payment will be allowed to attend the workshop. 
Cancellation: If a participant needs to cancel their attendance, they must inform the organizers at least 48 hours prior to the workshop. If the cancellation is made within 48 hours of the workshop, no refund will be given. 
Changes: The organizers reserve the right to make changes to the program, including the date, time, location, and content of the workshop. Participants will be notified of any changes as soon as possible. 
Liability: The organizers will not be liable for any loss, damage, or injury suffered by participants during the workshop. Participants are responsible for their own health and safety during the workshop. 
Conduct: Participants are expected to conduct themselves in a professional and respectful manner during the workshop. Any disruptive or inappropriate behavior will not be tolerated and may result in the participant being asked to leave the workshop. 
Certification: Participants who attend the full workshop will receive a certificate of attendance. 
The above terms and conditions may vary depending on the specific workshop or event. It is important to review the terms and conditions provided by the organizers of the workshop you plan to attend. 
All workshops will run online via zoom unless otherwise requested. 
Facilitation Skills workshop from

Fee €195 


All trainers have relevant training qualifications 
Workshops are delivered outside of normal working hours 
Content is up-to-date with course notes provided 
Practical modular workshops 
Customised in-house delivery where requested 
Coaching aftercare where requested to ensure class to workplace transition 


Catherine can be contacted at 085 7177888 or email her at 

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